How ScoutDex works

0Words first

How to read this

Each chapter opens with a short overview: when you need the chapter, what works, and what doesn’t and why. Reading only the overviews gives you the whole picture. The sections after them are for when you are doing that particular thing.

Where something is not built yet, the section is shown faded and says so.

This site is in English for now. Korean comes before launch, and the language menu is in the header.

Words we use

A few of these words are ours. They are defined once here, and the other chapters link back.

Ticker

The bar that runs along the top or bottom edge of your screen. It holds up to three lines.

Line

One row of the ticker. Each line runs one deck, and its title shows the deck’s name and whether its market is open.

Reserve space

The default way the ticker sits on screen: it claims its own strip, the way the taskbar does, so maximised windows start next to it and nothing is underneath it. 1-3

Float on top

The other way: the ticker lies over whatever window is open there. Clicks pass through to that window unless you set the mouse to Take. 1-3

Handle

The grip at one end of the bar, next to the gear. Drag it up or down to move the bar. 1-3

Deck

A file that holds what one line shows, and when it alerts you. It is data, not code. There are three kinds: symbol, news and indicator. Alerts live inside a deck. Chapter 3

Studio

Where you build components, put them into decks, and put decks on the ticker. The same studio opens on this site and inside the app.

Rule

A condition that fills a deck by itself, such as the largest names in a sector. A deck built this way refreshes its list.

Pinned

A symbol that stays on the line because an alert is set on it, even after the rule would have dropped it.

Grade

How strongly an alert shows itself: 1, 2 or 3. 4-2

Cooldown

How long an alert stays quiet after it fires.

Channel

Where an alert is delivered: on screen, or to a messaging app.

API key

The key you get from your broker or exchange. It lets the app read prices from them directly.

Signature

Our server’s confirmation that a deck may run on your account. The app asks for it when you put a deck on the ticker. 6-4

Private Locker

The encrypted copy of your decks kept with your account, so a second computer can pick them up. We can’t read it.

Sample crypto deck

The deck the free ticker runs, with live crypto prices. We made it; you can look inside it but not change it.

1Getting started

Installing

Download the installer from the download page and run it. It needs Windows 10 or 11. The download page lists the system requirements and what the installer does.

The first run

When the install finishes, a line of live crypto prices starts at the top of your screen. This is the sample crypto deck. It needs no account and no key.

The free ticker always runs the sample crypto deck. You can look inside it in the studio. Making and editing your own decks opens with Deck. Pricing

On the first run, a guide line in the studio’s header says welcome and walks you through your first deck. You can switch it between Tutorial, How-to, Quotes and Off.

Handling the ticker

The ticker is a bar along the edge of your screen. It holds up to three lines, and each line runs one deck.

• It takes its own strip by default — like the taskbar. Maximised windows start next to it, so it covers nothing. Choose Float on top instead and it lies over other windows.
• The handle moves it. At one end of the bar are the options button (the gear), the studio button under it, and the handle. Drag the handle up or down: let go near the top or bottom of the screen and the bar docks there; let go anywhere in between and it stays at that height. The handle sits at the right end by default; it can be moved to the left.
• Clicks pass through it — the default. Anything you aim at reaches the window underneath; only the gear, the studio button and the handle take the mouse. Set the mouse to Take and pointing at a line stops it, the wheel moves it, and a click on a symbol opens its card. Ctrl+Alt+T switches between the two at any time.
• Ctrl+Alt+B hides it at once — for screen sharing or a presentation — and brings it back.
• It steps aside for full-screen apps — a game, a video or a presentation — and comes back when they end.
• Auto-hide, when you turn it on, keeps the bar out of sight until the mouse touches its edge of the screen.
• With more than one monitor, choose which one it sits on, or join them: one line then runs on across every monitor, left to right, and what leaves one screen enters the next.
• It lives in the tray. The tray icon shows or hides the bar, switches the mouse, opens settings and quits.

All of this is in the ticker’s settings window, which the gear opens. Chapter 5

TUTORIALTutorial

Start here — components, decks and the ticker

Before the lessons: how the three parts fit. A component is one list, a deck adds components together, and a ticker line runs one deck.

Lesson 1 — A deck of stocks

You make one component from a sector, trim it to the names you want, put it into a new deck, and run that deck on a line. Stocks need a broker connection; if you don’t have one yet, do lesson 3 first.

Lesson 2 — An alert on a deck

Alerts live inside the deck, on its own tab. Put the deck on a line and its alerts go with it.

Lesson 3 — Connecting a broker

Crypto needs no key. Stocks and indexes come through a key from your broker, entered once in the ScoutDex app.

2Connecting data

Connecting an API key

Where to get a key depends on your country and your broker. The connection guide goes through it step by step, country by country. Once you have it, enter it in the app under Settings → Connections.

The key stays on your computer. It goes into the Windows credential store. It is not sent to our servers, it is not written into a backup, and it does not appear in a log. We don’t have it, so we can’t lose it or leak it.

This also means that on a second computer you enter the key again. It does not travel with your account.

What ScoutDex does with it. It reads prices and symbol information. It doesn’t place orders, and it doesn’t look at your balance or your holdings.

The provider’s terms apply. Call limits, how the data may be used, and personal or commercial use are set by whoever issued the key. Keeping to those terms is the responsibility of the person who holds the key. We don’t receive the data or resell it, so we are not part of that arrangement.

Keys are entered only in the app. The studio in your browser can’t reach your computer’s credential store, so steps that need a key are handed to the app.

Refreshing a rule deck uses your API

A deck built by a rule has a Refresh button. It draws the list of symbols that match the rule again, and it does that through the API you connected.

There is no limit on how often you press it, on any plan. Each refresh is a call on your key, so the limits and charges your broker or exchange has set apply. If you reach a limit, the app shows the message it received:

The exchange limit has been reached. Try again in a moment.

We don’t block it in advance. The button always shows what a refresh uses, and the first time you press it, the app asks once.

Without pressing Refresh, prices keep moving and alerts keep firing. By default a rule deck redraws its list once when the market opens. You can set a deck to refresh only when you press the button.

Adding news feeds yourself

The studio lists a short set of publishers we have checked: central banks, statistics offices and regulators. Any other feed — a newspaper, a sports site, a blog — you add yourself by pasting its RSS address into a news component.

Why we don’t list them for you. Most newsrooms let their feeds be read for personal, non-commercial use, and ask for a paid licence before their headlines appear inside a product people pay for. ScoutDex is a paid product, so those feeds can’t be on our list. A few public bodies, such as the Bank of England and the Bank of Japan, ask the same; add those yourself too. A feed you add is fetched by your own computer for you to read, the way an RSS reader works. It does not pass through our servers, and we don’t pass it on to anyone.

The publisher’s terms apply. Whether a feed may be read this way is set by the publisher, and keeping to those terms is up to the person who adds it — the same as with an API key.

Every headline names its source and links to the original story. If a feed stops publishing, the studio says so rather than showing old headlines.

For publishers. ScoutDex reads only the addresses people enter, from their own computers. We don’t host, cache, select or pass on what those feeds contain. A publisher who doesn’t want its feed read in ScoutDex can tell us through the contact page, and we will block it.

A news service you pay for, with its own API key, connects under Settings → Connections. That counts as one connection, at $10 a year. Feeds are added in the app; the studio in your browser hands this step over.

3The studio and decks

The studio at a glance

The studio is one window. The same studio runs in the app and on this site.

• The header holds a guide line, the App and Web switch, search, and the ⚙ button for settings. The guide line is a small ticker of its own: Tutorial, How-to, Quotes or Off. On the first run it says welcome and walks you through your first deck.
• Five bookmarks sit under the header: Stocks, Crypto, Index, News and Report. The first four are markets you build from. Report is the record of your alerts. Chapter 8
• Three columns run left to right: Components, Decks and Ticker. You build components, tick them into decks, and put decks on the lines of a ticker.

Components

A symbol deck is filled by components. There are four kinds, and one deck can tick several:

• Holdings — your own list of what you hold, typed in.
• Picked by hand — search and add symbols one by one.
• Sector leaders — the top N in a market, sector or industry.
• Rules — sector leaders plus up to three conditions, all of which must hold. 3-2

You build a component once and tick it into any deck. Decks link to it rather than copy it, so a change reaches every deck that uses it. Before a component is deleted, the studio shows which decks use it.

What each market offers to choose from — exchanges, countries, sectors — is on its own page: Deck · Crypto and Deck · Stocks.

Building a deck by rule

A rule starts from sector leaders and adds up to three conditions, such as a size or a volume. All of them must hold. To catch one thing or another, add a second component to the deck. Conditions on functions and chart patterns come later, with the Radar Pack. In the studio you see the line before it runs. A rule works in one market.

A rule deck changes, and alerts stay

A deck built by a rule is alive: as the market moves, symbols enter and leave it. The question this raises is what happens to an alert when its symbol drops out.

• A symbol with an alert stays. If the rule drops it, it stays on the line and the alert keeps working. It is marked as pinned.
• You are told. For example: “NVDA left the top 100. It has an alert, so it stays on the line.”
• Symbols without alerts are removed quietly, and listed in the change summary.
• If you delete the alert, the symbol leaves at the next refresh, and the app tells you so before you delete it.

Putting a deck on the ticker

Drag a deck card onto a line of the ticker, and that line runs it. The line’s title shows the deck’s name and whether its market is open. You can have two tickers, with three lines each and one deck per line.

When you put in a deck, the app asks our server to sign it for your account. 6-4

The studio on this site can build crypto decks completely. Stock, indicator and news decks need your key or a news feed, which the browser can’t reach, so those steps open in the app. We recommend building decks in the app.

4Alerts

When an alert fires

An alert has a target, a condition and a frequency. The frequency decides what happens after it fires:

An alert has no expiry date unless you set one. If you do, it is marked a few days before, and when it expires it stays in the list, greyed out, with a button to extend it.

How strongly it shows

Keeping alerts from firing too often

The stronger an alert, the less often it should fire. The defaults follow that:

• Grade 1 fires every time. It doesn’t take your attention.
• Grade 2 waits 15 minutes between firings. It makes a sound.
• Grade 3 waits an hour. The whole bar responds, and if it fires often you will turn it off.

Stronger grades also start with a minimum size of move, so that a loud alert isn’t spent on a small change. You can change any of these. When a setting is likely to fire constantly, the app tells you at the moment you set it.

If one alert or the bar as a whole fires far more than the screen can show, the app pauses it and says so: the rule is marked Paused — too many triggers until you resume or edit it. It never stops an alert silently.

Where alerts are delivered

The app sends alerts itself. On your screen: the line, a notification, a sound. To your phone or elsewhere: Telegram, which is the main channel, Discord, Slack, or a webhook of your own through the Hooks add-on. WhatsApp works two ways: through Hooks into Zapier or Make, or through a WhatsApp Business number you set up with Meta. WhatsApp has no way for a person to message themselves from a program, so there is no simpler route.

Email, mobile push and text messages would have to be sent by our server, and our server does not know when a condition is met. They are not offered.

5The display

The ticker’s settings window

The gear at the end of the bar opens it. Bookmarks down the side, in two groups:

• General — General, Alerts and Links: what applies to the whole bar.
• Display — Line 1, Line 2 and Line 3: how each line looks. Each line page shows the deck on that line and a preview that stays at the top while you scroll its options.

General

• Position — top, bottom, or where you dragged it with the handle.
• Screen space — reserve space (default) or float on top. 1-3
• Handle side — right (default) or left.
• Mouse over the bar — Pass through (default) or Take. 5-6
• Monitor — which screen the bar sits on.
• Across monitors — one monitor, or join all monitors into one line. A separate bar on every monitor comes in a later version.
• Full-screen apps — step aside (default) or stay on top.
• Auto-hide — off (default) or on. While it shows, an auto-hidden bar covers what is under it.
• Hide at once — Ctrl+Alt+B hides the whole bar and brings it back.
• Start with Windows — asked once, on the first run. Prices and alerts only run while the app is running.

Each line

Each line carries one kind of thing — one market, news or indicators — so that it reads as one thing, and each has its own look:

• Font and size — four typefaces, two of them monospaced so prices stay in columns, and sizes from 12 to 24. The line grows with the type.
• Rows — one row: name, price and change side by side. Two rows: the name above, the price large and the change small below.
• Icons — Auto shows a coin’s mark in two rows and hides it in one; Always or Never to choose yourself. Only things with a real mark get one. Company logos for stocks come with broker connections.
• Symbol shown as — the symbol (BTC) or the name (Bitcoin).
• Motion — Scroll, Page (the symbols that fit, a set at a time, every few seconds) or Still.
• Speed — from 0.5× to 4×.
• Background — dark colours, the first four of them the ScoutDex home page’s own; mid greys; and light colours, which pair with a dark text colour. On a light background the up and down colours darken by themselves so they stay readable.
• Background opacity — from 40% to 100%. The text stays solid.
• Text colour — the symbol in this colour, the price a step quieter.
• Change shown as — +1.20%, ▲1.20%, the amount (+1,024), or both.
• Spacing — compact, normal or wide.
• Line name — show or hide the box at the start of the line (CRYPTO · 24/7).
• Up and down colour — 5-4.

Every colour list ends with a chip for a colour of your own. At the bottom of each line’s page you can copy its look to another line — the deck stays — or reset it to the defaults.

The colour of a rise and a fall

Red means a rise in some markets and a fall in others. Each line has an up and down colour setting: market convention (in the US a rise is green, in Korea it is red), green up, or red up. It is open on every plan, because the colour is for reading the line, not for decoration.

Alerts on the line

• Volume — 0 is silent; the line still lights up.
• Alert sound — one of ten, chosen per line, so you can tell which line spoke without looking.
• Keep sounding — once, 3, 5 or 10 times, or for 10 seconds, 30 seconds or a minute. Play again, or Ctrl+Alt+B, stops it early.
• Blink for — how long a symbol blinks in its alert colour, from 1 second to a minute.
• Blink speed — slow, normal, fast or very fast.
• Then underline for — after the blinking, a line stays under the symbol — off, 30 seconds, 1, 5 or 15 minutes, or an hour — so you can still find what spoke when you look back.
• Alert colour — per line.

What makes an alert fire is set in the studio. Chapter 4

Mouse over the ticker

The bar has a mouse setting with two choices. Ctrl+Alt+T switches between them.

• Pass through — the default. Clicks reach the window underneath, and the lines keep moving. Only the gear, the studio button and the handle take the mouse.
• Take — pointing at a line stops it, the wheel moves it back and forth, and a click on a symbol opens its card.

The symbol card shows only what your connection already sends: the price, the change, the day’s high and low, and where the price came from. It is information, not advice. Esc, the × or a click anywhere else closes it.

Where the card’s button goes

The card ends with a button that takes you further. In Links you choose where, for each market:

• A chart or a page — TradingView, CoinGecko, the exchange’s trade page, or Yahoo Finance.
• An address of your own — put {SYM} where the symbol goes, for example https://upbit.com/exchange?code=CRIX.UPBIT.KRW-{SYM}.
• Your HTS or trading program — choose it once. The button then brings it to the front, starting it if it is not running, with the symbol’s code copied, so you only paste it (Ctrl+V). Trading programs have no common way to be told a symbol directly.

ScoutDex only opens the page or the program. It never places an order.

6What belongs to you

Exporting and restoring

Any deck exports to a .deck file, at any time, without asking us. Opening a .deck file in the app brings it back. Because a deck is data and not code, opening one can’t run anything on your computer.

An export carries your conditions. Keys and channel tokens stay on this computer, and holdings are left out unless you choose to include them.

Keys are not in a backup

An exported deck and the copy in your Private Locker never contain your API keys or channel tokens. After moving to another computer, enter the key again under Settings → Connections.

Where your decks live

The original is on your computer. A copy is kept with your account so that a second computer can pick it up, and it is encrypted before it leaves you, with a key we don’t hold. We can’t read which symbols you watch or what conditions you set.

Deck signatures

The ticker runs only signed decks. When you put a deck on the ticker, the app sends our server the deck’s fingerprint and your licence, not its contents. If the account allows it, the server signs the deck.

• A signature lasts 30 days. While you are online, the app renews it quietly.
• It belongs to your account and your device. A deck file someone sends you needs to be signed for your account before it runs.
• The demo deck comes signed with the app.
• If our server is down, decks already on your ticker keep running. Putting in a new or edited deck waits until it is back.

If you stop paying

Plans are paid a year ahead and renew automatically; you can turn that off in your account. With renewal off, the version you have keeps running and your own decks keep running on it. Only updates stop. If a broker or exchange changes its API, an older version may stop connecting to it until you update.

Refunds are available within 15 days of purchase. After a refund, decks are no longer signed for that account. Pricing

If you delete your account, the copy kept with it is held for 30 days and then removed. The files on your computer are yours and stay.

7When something looks wrong

A connection doesn’t work

The problems that come up most with brokers, exchanges and news feeds, and what to do about each. The short version is on the connection guide.

The key is rejected

The broker turned the key down when ScoutDex first used it.

• Copy it again. Paste the whole key and the whole secret. A space at either end, or a character left behind, is the most common cause.
• Use the right key. Some brokers issue a separate key for a mock-trading or paper account. Use the key issued for the account whose prices you want.
• Check it is switched on. At some brokers a new key only works after you approve it, or after a waiting period. Their API site shows its state.
• Brokers without a key. For Interactive Brokers and Futu/moomoo, ScoutDex connects to the broker’s own program on your computer. That program has to be running and signed in.

It worked yesterday and stopped today

Some brokers give out an access token that lasts a day. ScoutDex renews it on its own.

• If the renewal fails, open Settings → Connections and reconnect the broker.
• Daily sign-in. A few brokers, such as Upstox, ask you to sign in once a day before a new token is issued. Sign in again from the broker’s card in Settings → Connections.
• Expired or revoked keys. Keys can also run out or be cancelled at the broker. Issue a new one there and paste it again.

The broker asks for a registered IP address

Some brokers only accept requests from addresses you register on their API site.

• Register the public IP address of the computer running ScoutDex, not the address inside your home network.
• Most home connections change that address from time to time. When it changes, the broker refuses again; register the new one.
• Each computer running ScoutDex needs its own address registered.

Live prices stopped in your broker’s own app

Some brokers send live prices to one program at a time. When ScoutDex takes them, the broker’s own app may switch to delayed prices or stop.

• ScoutDex asks before it takes live prices. If you said yes and want them back in the other app, close ScoutDex or switch it to delayed prices for that broker.
• Using the same account on two computers can cause the same thing.

Prices are missing, delayed or from one exchange only

What a key can show is set by your account at the broker, not by ScoutDex.

• A separate subscription. Live quotes through the API can be a paid subscription at the broker, even if their trading app already shows live prices.
• Delayed by default. Some markets are 15 minutes late unless you subscribe. The connection card in Settings shows what each broker gives.
• One exchange only. Some free plans show prices from a single exchange, so volumes and some symbols differ from the full market.

Some symbols refresh slowly

Brokers limit how many requests a key can make each second. With a large deck, ScoutDex spaces the requests to stay inside that limit, so some symbols update less often.

• Fewer symbols on the line means quicker refreshes.
• A rule deck refreshes its list with your key too. See Refreshing a rule deck.

An exchange isn’t in the crypto list

A crypto component only lists exchanges that can be used for it.

• Settlement currency. The list follows the currency chosen in the component. An exchange that doesn’t trade it is left out. Change the currency to see it.
• Not ticked. Only exchanges ticked in Settings → Connections → Crypto · exchanges appear. Five are included; five more cost $10 a year.

A news source shows nothing

The feed may have stopped publishing, or the publisher may block programs that read it.

• ScoutDex checks the date of the latest headline and marks a source as quiet instead of showing old headlines.
• Open the feed address in a browser. If nothing new is there, the source has stopped; remove it or choose another.
• For a feed you added yourself, check the address was pasted in full.

The studio says “Open in the ScoutDex app”

That step needs a key or a news feed, and a browser can reach neither. It runs in the app instead.

• Install ScoutDex from the download page. The button then opens the same place in the app.
• Decks you made in the browser are the same decks in the app.

Still stuck? Write to us with your broker’s name and what the app shows. Never send us your key or secret. Support

Alerts aren’t arriving

• Is the app running? Alerts are checked on your computer. If the app is closed, nothing fires.
• Windows notifications may be turned off for ScoutDex, or Do Not Disturb may be on. The line itself still responds, because it is not a Windows notification.
• An outside channel such as Telegram or Slack needs connecting under Settings → Alerts.
• The alert may be paused for firing too often. Look for the paused mark on the deck’s Alerts tab.

Prices look wrong or stop moving

• The line says NO UPDATE. When a line has had no fresh price for a while, its dot turns amber, its label reads NO UPDATE and the line dims, so old prices never pass for live ones. It clears by itself when prices arrive again.
• The market may be closed. The last price stays until it opens.
• The connection may have dropped. Check its state under Settings → Connections.
• Prices come from your provider as they are. If a number differs from another screen, compare it with your broker’s own app first.

The ticker is on the wrong screen

With more than one monitor, choose the monitor and the edge in the ticker’s settings, or drag the handle. To run one line across all of them, use Across monitors → Join. 5-2

Still stuck? Write to us, and a person will read it.

8Report

What is recorded

Every alert you set, every time one fired, and every symbol a rule added or dropped. It is written as it happens, whether or not you ever make a report, and it stays on your computer. How long it is kept is set under Settings → Data & privacy.

Periods, grouping and filters

A report covers a period: this week, this month, this quarter, this year, the last 12 months, or dates you choose. It can be grouped by day, week, month, quarter or year, and filtered by market, deck, condition, grade, channel or trading session. A report you like can be saved and opened again.

Exporting

Any report exports to a file you keep. You can also have the app save one automatically each time a period closes, while the app is running. Months add up to quarters, and quarters to years.

9Settings

What each card holds

• Account & plan — your decks and add-ons as cards, and your devices: three are included, and each one more is $10 a year, up to five.
• Connections — grouped by kind: stocks and brokers, with an empty slot to add one, crypto exchanges, news, and indexes. Your own AI model comes later.
• Files — where your decks, backups and history live. API keys are in Windows Credential Manager, not in a file.
• Decks & rules — how long a symbol stays after a rule drops it, what happens when a deck grows past its limit, and how duplicates are handled.
• Alerts — the forms that connect each channel, and defaults for new alerts. Tokens and addresses stay on this computer.
• Display — the default up and down colour, the time zone shown, and a warning when a line takes too long to come round.
• Data & privacy — error reports and usage statistics, each of which can be turned off, how long history is kept, and automatic backup.
• App — starting with Windows, staying in the tray, updates, and the version number.

10Frequently asked

General

Where do my API keys live?
In your computer’s own credential store, Credential Manager on Windows. It is never sent to us, it is not written into a backup, and it does not appear in a log. A second computer needs the key entered again. 2-1

Can you see what I’m watching?
No. Your decks, the symbols and the conditions, are encrypted before they leave your computer, and the key to them is not ours. 6-3

What can support actually see?
Your account, your licence, the devices signed in, and the error reports your app has sent. Not your broker key, your positions or balance, or the contents of your decks.

If I need help with a specific deck, what should I send?
Export it from the studio and attach the file to your message. That’s the only way support can see what’s in it. Write to us

Where do the prices come from?
From the exchange or broker you connected, straight to your machine. They do not pass through our servers. That is also why prices keep arriving, and the decks already on your ticker keep running, when something breaks on our side. Putting in a new or edited deck waits until we are back. Chapter 2

Can I take my decks with me?
Yes, at any time. Every deck exports to a file you keep. 6-1

Do I need a brokerage account?
For crypto, no. It works right away. For stocks you need an API key from your broker, from the account you already have. We only read prices with it: we do not place orders, and we do not look at your balance. 2-1

What happens to my decks if I stop paying?
They keep running. Plans are paid a year ahead and renew automatically. If you turn renewal off, the version you have keeps running with your own decks. Only updates stop. If a broker or exchange changes its API, an older version may stop connecting to it until you update. 6-5

Do alerts arrive when the app is closed?
No. Whether a condition was met is decided by your own machine. Our servers hold neither your market data nor your keys, so they cannot know. That is the trade for us never receiving your keys. Chapter 4

How many computers can I use?
One with the free ticker. Three with Deck, and up to five at $10 a year each. A new computer picks up your decks after you sign in. Your broker key doesn’t travel with them, so you enter it once on each computer.

The ticker

Can I put crypto and stocks on one line?
No, and that is deliberate twice over. They are separate decks to begin with, because crypto arrives straight from public venues and stocks need a key from your broker. And even if you own both, they stay on their own lines: the two markets do not agree on what red means, and a mixed line makes that disagreement invisible. 1-3

Is the ticker in the way?
By default it cannot be clicked. Anything you aim at goes to the window underneath, so a line sitting over your editor or your browser costs you nothing but its own height. To stop a line or open a symbol’s card, set the ticker’s mouse to Take. 1-3

Can I have a fourth line?
No. Three is the most one ticker holds on any plan. For more, add a second ticker on the same monitor.

Decks

Filtering by sector
Stocks can be filtered by the eleven GICS sectors and their industries, the same eleven in every market. A sector leaders component takes the top names in a sector. 3-1

If I change my market, does my deck break?
No. Your rules and named symbols stay. Only the market or venue step is asked again.

Can one deck cover my stocks and my crypto?
Not as one list. One is public, one comes through your broker, so they stay separate decks. Nothing stops you owning both.

My broker isn’t listed yet — now what?
The connection guide is filled in country by country. A missing broker is a gap in the directory, not a wall in the product. Connect by country

Do I need to pay to build a deck?
Yes. Your own decks open with Deck. The free ticker runs a crypto deck we made, and you can look inside it in the studio. 1-2

Why does the news deck only offer central banks and statistics offices?
The ones we list allow a paid product to use their feed, with their name on it. Most newsrooms’ terms don’t, and some no longer run a public feed at all. Our list holds public bodies only; any other feed you add yourself, for your own use. Deck · News

Can I add a news publisher that isn’t listed?
Yes. Paste its RSS address into a news component. Your computer reads the feed for your own use, so the publisher’s personal-use terms apply. 2-4

Why does a news deck only show headlines?
A line is one sentence wide. The story belongs to the publisher, and the link takes you there.

Can I build an indicator deck without a broker key?
Not a useful one. Free public sources give exchange rates once a day, not live. Live indicators come through your account.

Why is an indicator shown greyed out?
Your account isn’t entitled to it. The studio shows it so you know it exists.

Do news and indicator decks cost extra?
No. Both come with Deck. A connection is what costs extra — one more broker, a news service you bring, or a broker for indexes if you only have crypto, at $10 a year each. Pricing

When can an alert fire?
Crypto trades around the clock, so a crypto alert can fire at any hour. Stocks follow their exchange’s hours; index futures and FX trade longer, before the open and after the close.

Are economic releases — CPI, jobs, rate decisions — on the line?
Not yet. Those land at one moment as a figure against a forecast, which doesn’t fit a line that keeps moving. They’ll appear once we have a source we can pass through to you directly.

Why do some studio steps only work in the app?
A browser can’t reach the key stored on your computer or read most news feeds. Looking up what your key opens, and building stock, indicator and news decks, happen in the app; the browser hands those steps over to it. Chapter 3

Does ScoutDex recommend symbols or promise a result?
No. It doesn’t recommend, rank or evaluate any security, and how useful it is comes down to how carefully you choose what goes into your decks.

Connecting and security

Does the key ever leave my machine?
No. It is kept by your operating system and used locally. A second machine asks you to paste it again. 2-1

Why don’t you serve the prices yourselves?
That would put our server between you and your exchange, and it needs redistribution licences. Your computer can get the prices directly, so we leave it that way.

Is my broker supported?
It depends on where you live and whether your broker issues API keys to individuals. Connect by country

Connecting — when it doesn’t work

Each of these has its full answer in 7 · A connection doesn’t work:

• The key is rejected
• It worked yesterday and stopped today
• The broker asks for a registered IP address
• Live prices stopped in your broker’s own app
• Prices are missing, delayed or from one exchange only
• Some symbols refresh slowly
• An exchange isn’t in the crypto list
• A news source shows nothing
• The studio says “Open in the ScoutDex app”

Still stuck
Write to us with your broker’s name and what the app shows. Never send us your key or secret. Write to us

Billing

Is there a trial?
There is something better: the free ticker never expires. Run it for a month and see whether the bar earns its place on your screen. When you want to put your own symbols on it, that is the moment to pay — and if it turns out not to be, you have fifteen days to ask for the money back.

Why is the full sheet $79, not $99?
Every add-on is $10, and five of them come to $99. Take all five and we take $20 off. Extra brokers stay outside it at $10 each, because there is no limit to how many you can add.

Can I get a refund?
Yes, within 15 days of buying. If the law where you live allows longer, that applies. Payments and refunds are handled by our payment provider. Refunds

Trust

Are you affiliated with an exchange or broker?
No. We belong to none of them, take no placement fees, and run no referral links, so we gain nothing when you choose one over another.

How is ScoutDex paid?
By the people who use it, through its plans. No data resale and no ads. Pricing

Does ScoutDex ever place an order?
No. It has no way to place one with the key you connect. The decision and the trade are yours, at your broker.

Does ScoutDex give investment advice, signals or scores?
No. It shows prices and headlines. It doesn’t recommend, rate or rank any security, and it doesn’t say what a move means.

Do you rank or recommend brokers?
No. We list where to find a key in each country; we don’t say whose is better. Connect by country